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Practical guide

How to Protect Your Family from Online Scams

Most scams create urgency, fear or an attractive promise to push people into acting before they verify the request.

Pause before acting

Do not use the phone number or link inside a suspicious message. Contact the organization through a trusted website, card or prior statement.

Use multi-factor authentication

Enable strong sign-in protection for email, banking, cloud storage and social accounts.

Protect remote access

Do not install remote-control software for an unsolicited caller claiming to be technical support.

Discuss common patterns

Families are safer when everyone recognizes gift-card demands, fake delivery notices, investment promises and account-lock warnings.

Need help? Digital Home Solutions provides in-home and remote support across Kingston and nearby communities.